The offering, introduced in May 2009, helps utility companies better integrate their metering processes with their backend systems, providing end-to-end clarity into energy usage patterns and translating into operational cost savings as well as reduced cost of ownership for metering solutions. The software also benefits consumers by providing them more insight into their energy consumption and by enabling them to better manage and conserve energy. The push toward smart grids by the utilities industry calls for new technology and IT infrastructure. While the use of smart grids brings cost savings and greater reliability, the deployment of smart meters will impact key utility processes and will require flexible business operations and IT systems that can adapt to changes.